ABOUT US

ProCarpet was founded in 1993 by Gregory Cole.  Mr. Cole had been in the carpet cleaning business at all levels - starting as a technician working for a number of small and large carpet cleaning firms. It was quite an education!

Our Business Philosophy Includes:  Reasonable Pricing,   Reliable Service,  and Honest Hard Work!

Business Philosophy - The ProCarpet ™ Way

Each year, dozens of local carpet-cleaning companies go out of business because of their business practices and the way they treated customers. Pro Carpet has been in successful since 1993 BECAUSE of our ethical, honeest business practices. We will NOT use bait-and-switch tactics, or charge any customer for servics or products not necessary. We ONLY use experienced technicians that have passed extensive background checks and we continuously train them so that Pro Carpet technicians are #1 in the industry. After all, they represent our company. They have to be the best.

Customers must be treated fairly, honestly and with respect

This is the right thing to do and it establishes the foundation for an ongoing relationship. If a customer isn't satisfied with our recommended service, we will come back out and see if we can make it right - at no extra charge to the customer. We strive to achieve 100% customer satisfaction. Since 1993, we have serviced over 500,000 customers. A large percentage of these customers were referrals. We hope that after you have used us, you will pass our name on to your friends and family.

ProCarpet is a real rarity in the carpet cleaning industry - we still have technicians who started with us in 1993.